Who needs some extra TLC?

   - Cageless daycare refers to a dog daycare environment where dogs are not confined to individual cages or kennels. Instead, they have free access to a supervised and open space where they can socialize, play, and rest comfortably. This environment promotes healthy social skills, freedom of movement, and natural behaviors for your dog.

- Both our facility and home environment daycare areas are closely monitored by our Angels. We maintain a staff-to-dog ratio that ensures proper supervision and safety. Our Angels are trained to prevent and manage any potential conflicts or emergencies.

- We prioritize providing a well-rounded experience for your dog. They will have ample opportunities to engage in supervised play, socialize with other dogs (if applicable), and enjoy interactive activities tailored to their energy level and preferences. We also include a designated nap time between 12pm and 2pm, allowing dogs to rest and recharge.

- All guests must bring an ID tag with valid phone number and a collar. Harness for outdoor walks or outings. You can also bring any comfort items that your dog is familiar with, such as their favorite blanket or toy. Purchase toys or treats during check in & outs

- If your dog has special dietary needs or requires medications, please provide detailed instructions and the necessary supplies. Our Angels are experienced in accommodating specific dietary requirements and administering medications as needed.

- Both our facility and home environment daycare areas are regularly cleaned and maintained to ensure a clean and hygienic environment for all dogs. We follow strict cleaning protocols and use pet-safe products.

- Yes, we encourage you to visit our daycare facility or the home environment where your dog will spend their daycare time. It allows you to see the surroundings, meet our Angels, and ensure it meets your expectations.

- Rabies and Base vaccines. While bordetella vaccination is not mandatory, if given, there must be a 14-day grace period. Additionally, we require guests to have current protection against common parasites such as fleas, ticks, and worms. We will request proof of vaccinations. It is important to keep your dog's vaccination records and parasite prevention treatments up to date on a regular basis to ensure their well-being and the well-being of other guests in under our wings.

At Les Anges Gardiennes, it’s not just about play; it’s about balance. Our Angels carefully assess each dog’s personality and energy level to ensure they get the right mix of activity, fresh air, and rest. Some dogs love to run and wrestle all day, while others prefer lounging in the sun or taking quiet breaks. We create personalized experiences so every dog feels comfortable, safe, and fulfilled whether they’re a social butterfly or a gentle observer. Rest is just as important as play, and we make sure your dog gets both.

Not at all! In fact, most dogs are ready to rest after a full day of daycare. The mental and physical stimulation they get from group play, social interaction, and structured activities is far more intense than what they’d typically experience at home even compared to a long jog or a visit to the dog park. Daycare helps satisfy their need for exercise and socialization, so you’ll likely find your dog calmer, more content, and ready to relax when they’re home. Find that t balance , more daycare pups needs rest afterwards.

11. The best time to start your dog in daycare is once they’re fully vaccinated and have had some early socialization to feel comfortable around other dogs and people. Most puppies are ready to join us after their core vaccinations, usually between 12 and 16 weeks old. Starting daycare early helps your pup make new friends, get plenty of exercise, learn a fun routine, and gain confidence—all in a safe and loving environment. To make the transition even easier, we offer puppy classes that gently introduce your little one to their new friends and surroundings at a comfortable pace.

12. At Les Anges Gardiennes, thanks to our owner’s expertise as a Veterinary Nurse, we place the highest priority on your pet’s health and well-being especially during potentially stressful times like changes, traveling, or adjusting to new environments. That’s why we require vitamins and probiotics for all dogs in daycare and boarding. These supplements help support the immune system, promote healthy digestion, and maintain a balanced gut flora, which is essential for nutrient absorption and overall vitality. They can also reduce common digestive issues like vomiting or diarrhea that may occur when pets experience anxiety or environmental changes. While a balanced diet is fundamental, vitamins and probiotics provide additional nutritional support tailored to specific health needs or dietary restrictions. For dogs with allergies, including sensitivities to chicken, we offer vegan probiotic options. This holistic approach allows us to deliver the safest, healthiest, and most comfortable care possible, making Les Anges Gardiennes proud to be the only pet hotel with this important requirement. We hope to continue setting the standard in pet care and encourage other providers to adopt similar practices for the well-being of all pets.

The intact fee applies to pets over 7 months of age for daycare and dog boarding because unsterilized animals often require more supervision and individualized care. Hormonal behaviors like marking, mounting, or reactivity can become more common at this stage and may impact the overall group dynamic. This fee helps us maintain a safe, calm, and well-managed environment for all the pets in our care.

- Absolutely! Whether your dog is in our facility or home environment, our Angels provide individual attention and care to ensure a positive and enriching daycare experience for each dog.

- The health and well-being of your dog are our top priorities. In case of an emergency or medical issue, we will contact you immediately and, if necessary, seek veterinary care from a trusted professional. We have protocols in place to ensure prompt and appropriate action.

- We welcome dogs of all breeds and sizes for daycare. However, only dogs who pass the evaluation will attend daycare. Visit our terms and conditions to know more about our specific guidelines or requirements to ensure the safety and well-being of all dogs in our care. Please inform us of your dog's breed and size during the registration process.

- We understand the importance of staying connected with your dog. Our Angels will provide you with updates and photos of your dog's daycare activities through our preferred communication channels. You can also reach out to us at any time for updates or to check on your dog's well-being.

- In addition to exercise, playtime, and nap time, we provide a safe and stimulating environment for your dog. Our facility may offer additional amenities such as outdoor play areas, agility equipment, and interactive toys to enhance your dog's experience.

- At our facility, your dog will stay in our comfortable and secure boarding area equipped with cozy bedding and a safe environment. For home boarding, your dog will stay in the home environment of one of our trusted Angels, providing a cozy and familiar setting.

- Both our facility and home environment boarding areas are closely monitored by our Angels. We ensure a safe environment by implementing security measures, regular check-ins, and maintaining a staff-to-dog ratio that allows for proper supervision.

- Our Angels are experienced and passionate about providing exceptional care to dogs. They undergo comprehensive training in dog behavior, handling, and safety protocols. We select our Angels based on their love for animals and their commitment to providing a nurturing and safe environment.

- Exercise and playtime are important aspects of our dog boarding services. Your dog will receive daily exercise sessions and ample playtime with other dogs or our Angels, depending on their preferences and compatibility. We tailor the activities to suit your dog's energy level and needs.

- We recommend bringing your dog's regular food, any medications they require, and any comfort items such as a familiar blanket ( not their favorite ). This helps provide a sense of familiarity and comfort during their stay.

Yes! We follow your dog’s regular feeding schedule and dietary needs closely. Just provide detailed instructions when booking, and our Angels will make sure mealtime feels just like home. If your dog will be engaging in higher levels of activity during their stay (like daycare or playgroups), we recommend packing a little extra food to keep up with their increased energy needs. Avoid bags by putting food in a identified plastic only container.

- If your dog has special dietary needs or requires medications, please provide clear instructions and the necessary supplies. Our Angels are experienced in administering medications and accommodating specific dietary requirements.

- Les Anges Gardiennes require vitamins and probiotics for pets to promote overall health, provide nutritional supplementation, address specific health concerns, promote gut health, and support pets during stressful situations.

- Vitamins and probiotics support the immune system, aid in healthy digestion, enhance vitality, and ensure pets receive adequate nutrition for optimal health.

- While a balanced diet is crucial, vitamins and probiotics can serve as supplements to ensure pets receive all the necessary nutrients, especially in cases where specific health concerns or dietary restrictions exist.

- Probiotics, known as "good bacteria," play a crucial role in maintaining a healthy balance of gut flora in pets. They support various aspects of their well-being, including digestion, nutrient absorption, and a robust immune system. By promoting a healthy gut, probiotics can help prevent issues like vomiting, diarrhea and dehydration, particularly when pets experience anxiety due to new environments or frequent environmental changes. Look for our vegan options for those who are allergic to chicken.

All dogs must be up to date on core vaccines, including Rabies, DHPP, updated proof of vaccination is required before your pet can attend daycare, boarding, or group services.

- Our boarding areas, whether in our facility or home environment, are cleaned and maintained regularly. We follow strict cleaning protocols to ensure a hygienic and comfortable environment for your dog's stay.

- Yes, we encourage you to visit our facility or the home environment where your dog will be boarded. It allows you to familiarize yourself with the surroundings, meet our Angels, and ensure it meets your expectations.

- Rabies and Base vaccines. While bordetella vaccination is not mandatory, if given, there must be a 14-day grace period. Additionally, we require guests to have current protection against common parasites such as fleas, ticks, and worms. We will request proof of vaccinations. It is important to keep your dog's vaccination records and parasite prevention treatments up to date on a regular basis to ensure their well-being and the well-being of other guests in under our wings.

- Absolutely! Whether your dog is boarded in our facility or home environment, they will receive individual attention and care from our dedicated Angels. We strive to provide a loving and personalized experience for every guest under our wings.

- The health and well-being of your dog are our top priorities. In case of an emergency or medical issue, we will contact you immediately and, if necessary, seek veterinary care from a trusted professional. We have protocols in place to ensure prompt and appropriate action.

At our boarding facility, we happily accommodate dogs of various breeds and sizes. However, in a group setting, it is essential that all dogs are sociable and display no temperamental behaviors. We may have specific guidelines or prerequisites in place to guarantee the safety and welfare of all the dogs under our supervision. Kindly provide information about your dog's breed, age, and size when making a reservation.

- Our Angels closely monitor all interactions between dogs to ensure a safe and harmonious environment. We group dogs based on their compatibility, size, and temperament to facilitate positive socialization and minimize stress.

Determining whether you need an Angel to help with walks depends on various factors. First, consider your daily schedule and commitments. If you find yourself consistently busy or away from home for long periods, we can provide necessary exercise and attention for your dog. Additionally, assess your dog's breed, age, and energy level. Certain breeds or high-energy dogs may require more exercise and mental stimulation. If you notice behavioral issues, such as restlessness or destructive behavior, it could be a sign that your dog isn't getting enough physical activity. Lastly, evaluate your own physical abilities or limitations. If you're unable to meet your dog's exercise needs due to health issues or other constraints, we can be a valuable resource. Ultimately, the decision to hire a us should prioritize your dog's well-being and ensure they receive the care and exercise they need.

Our thoroughly vetted and trustworthy dog walkers prioritize the security and well-being of your home.

Keys are stored securely in a coded lockbox, and our dog walkers follow strict key handling protocols.

We offer a secure key exchange process, either through a lockbox or direct handover during each visit.

Notify us, and we'll promptly arrange collection of new keys or update the handover process.

Keys are coded and labeled anonymously, ensuring confidentiality and protecting personal information.

Contact us immediately, and we'll find a solution for a smooth pet visit or dog walking experience.

Yes, all our dog walkers undergo thorough screening to meet our high standards of trustworthiness and reliability and criminal record check.

During the meet and greet, we discuss key handover instructions to address any concerns.

Share essential details about your pet's routine, dietary needs, medications, and specific instructions.

The meet and greet typically lasts 30 minutes to an hour, allowing us to understand your pet's needs.

Yes, the meet and greet is the ideal time to discuss instructions or preferences for your pet's care.

Provide detailed instructions during the meet and greet, and our trained staff will provide specialized care.

Our dog walkers are trained to handle emergencies and will contact you immediately while ensuring your pet's safety.

Yes, we can provide regular updates, photos, or videos to keep you connected with your pet.

A dog walk is a shorter session for exercise and potty breaks, while dog sitting offers longer companionship and care.

Choose a dog walk for exercise during the day, and dog sitting for extended care or when your dog can't be left alone.

- We offer a secure and convenient key exchange process. During the initial consultation or meet and greet, we will discuss the key handover options. You can choose to provide a spare key that will be securely stored in a lockbox ( recommended), arrange for a key to be handed directly to The Angel during the meet and greet or brought directly to our Saint Henri location.

- The security and safety of your keys are our top priority. If you choose to provide a spare key, it will be stored in a secure lockbox with restricted access. Each key will be coded and labeled anonymously to ensure confidentiality. Our pet sitters are trained in key handling procedures and follow strict protocols to protect your keys.

- Yes, you can trust our pet sitters with your keys and access to your home. We thoroughly vet and screen all our staff members, ensuring they are reliable, trustworthy, and dedicated to providing excellent care for your pets. Our pet sitters prioritize the security and well-being of your home and pets.

- If you need to change or update your keys for any reason, please notify us as soon as possible. We will make the necessary arrangements to collect the new keys or update the key handover process. Your security and peace of mind are important to us, so we will handle key changes promptly and efficiently.

- We take key confidentiality seriously. Your keys will be coded and labeled anonymously to ensure they cannot be linked to your personal information or address. Our pet sitters are trained to handle keys with care and maintain strict confidentiality regarding client information.

- If you forget to leave the key or if there is an issue with the key, please contact us immediately. We will work with you to find a solution, whether it's arranging for a key drop-off or resolving the key issue promptly. Our goal is to ensure a smooth and reliable pet sitting experience for your beloved pets.

- Yes, all our pet sitters are thoroughly screened and undergo background checks to ensure they meet our standards of trustworthiness and reliability. You can have peace of mind knowing that your pets are in capable hands.

- During the meet and greet session, we will discuss the key handover process and any specific instructions regarding key collection and return. This is an opportunity for you to ask any questions or address any concerns you may have about the key exchange.

- During the meet and greet, please provide us with essential information about your pet's routine, dietary needs, any medications they require, and any specific instructions or preferences you have. This will help us provide the best possible care and ensure a smooth experience.

- The meet and greet session typically lasts around 30 minutes to an hour. This allows us to get acquainted with your pet, understand their needs, and address any questions or concerns you may have.

- Absolutely! The meet and greet is the perfect time to discuss specific instructions or preferences for your pet's care. Whether it's regarding feeding, playtime, or any other details, we encourage open communication to tailor our services to your pet's unique requirements.

- If your pet has special needs or requires medication, please provide us with detailed instructions during the meet and greet. Our trained pet sitters are experienced in administering medication and providing specialized care. We will ensure your pet's needs are met with diligence and care.

- Our pet sitters are trained to handle emergencies and unexpected situations. In case of an emergency, we will contact you immediately and, if necessary, seek veterinary care for your pet. We have protocols in place to ensure the safety and well-being of your pet at all times.

- Yes, you can request updates or check-ins during the pet sitting visits. We understand that you may want to stay connected with your furry friend while you're away. We can provide regular updates, photos, or even short videos to keep you informed and reassured.

Les Anges Gardiennes offers a variety of grooming services for dogs and cats. Our services include bathing, haircuts, nail trims, ear cleaning, brushing, and more. We provide comprehensive grooming packages to ensure that your pet looks and feels their best.

Scheduling a grooming appointment is easy. You can either visit our store in person and speak with our grooming staff, or you can contact us by phone or email to book an appointment. We recommend scheduling appointments in advance, especially during peak times, to ensure availability.

Yes, we understand that pet owners may have preferences for a specific groomer. While we cannot guarantee the availability of a particular groomer at all times, we will do our best to accommodate your request whenever possible.

The duration of a grooming session can vary depending on various factors, including the size and breed of the pet, the specific services requested, and the condition of the pet's coat. Our groomers will provide you with an estimated timeframe when you schedule the appointment.

At Les Anges Gardiennes, we prioritize the use of high-quality grooming products that are safe and gentle for pets. We use pet-friendly shampoos, conditioners, and other grooming products that are suitable for different coat types and skin sensitivities. If your pet has specific allergies or sensitivities, please let us know in advance.

While we strive to create a calm and comfortable environment for all pets during grooming, we do not administer sedation. If your pet experiences severe anxiety or discomfort during grooming, we recommend discussing the issue with your veterinarian, who may provide appropriate guidance or recommendations.

For safety and efficiency reasons, we do not allow pet owners to stay with their pets during the grooming session. However, rest assured that our professional groomers are experienced in handling pets and will ensure their well-being and comfort throughout the grooming process.

We understand that some pets may have special needs or require specific grooming instructions. Please inform us about any special requirements, medical conditions, or grooming instructions when scheduling the appointment. Our groomers will take note of these instructions and ensure that your pet receives appropriate care.

Our groomers are trained to handle various temperaments and behaviors. However, if your pet becomes excessively stressed, anxious, or aggressive during the grooming process, we may need to modify the grooming procedure or, in rare cases, discontinue the session for the safety of both the pet and the groomer.

Professional training establishes clear communication, improves obedience,
enhances socialization, and strengthens the bond between you and your dog.

We employ positive reinforcement and science-based techniques that promote
trust, respect, and effective learning.

We offer basic obedience, behavior modification, advanced training, puppy
training, and in-home training, all tailored to your dog's specific needs.

Duration varies based on factors such as age, temperament, and goals. Our trainers
will provide a customized plan and estimate.

Yes, our behavior modification training addresses issues like excessive
barking, aggression, separation anxiety, and fearfulness.

Yes, training is beneficial for all breeds and ages, from puppies to older
dogs.

Contact Les Anges Gardiennes to discuss your goals and find the most
suitable program for your dog. Scheduling and pricing details can be discussed
during the initial consultation.