Pets must have up-to-date Rabies and DHPP vaccines and be free of parasites and contagious illnesses. Bordetella is not required, but if given, a 2-week break from group services is mandatory from the date of vaccination. Vaccines are not required for Private Hotel, Private Daycare, Pet Sitting, or Dog Sitting. Puppies and kittens may join group services after their second round of boosters.

Every pup must wear a collar and an ID tag with a valid phone number. City Permit tag are needed for dog walks. Microchips are recommended for cats. We are not responsible for any fines which may result from an expired or missing City Permit tag. If your pet does not have a collar or ID tag, one will be provided at your expense.

Supplements are mandatory for cats & dogs attending daycare, Daycare or Boarding. Help increase immunity to reduce the risk of common communicable illnesses such as bordetella, papilloma as well as preventing diarrhea during big changes. It is recommended to start 2 weeks prior daycare or boarding and recommended to be continued throughout their lives.

For the safety and health of the group, notify us of any signs of illness prior to bringing your pets to us. Should we see symptoms at the daycare (ex: coughing, papilloma, frequent diarrhea/vomiting, pink eye, etc), guests will be asked to be picked up or guests transferred to a private boarding at your expense. Any cancelations due to sickness will be charged in full

Winter rates apply from December 15 to January 10. Summer rates: June 10 to September 10 Spring Break rates: March 1 to March 10 These seasonal adjustments reflect peak demand and the added care we provide.

Before joining group walks, your dog will start with a private walk to build trust. Group walks require up-to-date vaccines, flea/tick/worm prevention, spay/neuter after 7 months, and friendly behavior with other dogs. Availability depends on your area and a successful trial walk.

No refund/credit